TERMS & CONDITIONS

1. Introduction

Welcome to Code & Pixals (“we”, “us”, “our”).

By accessing our website, engaging our services, purchasing digital products, or communicating with us in any form, you (“you”, “client”, “user”) agree to be bound by these Terms and Conditions.

These terms are designed to establish clarity, protect both parties, and ensure the ethical and lawful use of our services.

If you do not agree to these terms, please discontinue use of our website and services.

2. Definitions

• Services: All SaaS products, web applications, websites, automation systems, AI-enabled tools, consulting, maintenance, and digital solutions provided by Code & Pixals.

• Client: Any individual or business engaging our services.

• Deliverables: All outputs including software, systems, workflows, designs, documentation, configurations, and custom development work.

• Intellectual Property (IP): All underlying code, logic, system architecture, components, templates, and designs created by Code & Pixals.

• Platform Credentials: Access credentials, API keys, tokens, documentation, or data provided by the client for project execution.

3. Acceptance of Terms

By hiring us, making a payment, submitting project information, or using our services, you confirm that:

• You have read and understood these Terms

• You agree to be legally bound by them

• You have authority to represent yourself or your organization

4. Scope of Services

We design and build:

• SaaS products and internal systems

• Web applications and dashboards

• Websites and digital interfaces

• Automation-enabled and AI-assisted systems

• Custom digital tools and workflows

The specific scope of work is defined through one or more of the following:

• Written proposals

• Contracts or agreements

• Confirmed written communication

Any work outside the agreed scope constitutes additional services and may require separate pricing and timelines.

5. Client Responsibilities

Clients agree to provide:

• Clear and accurate requirements

• Timely communication and feedback

• Necessary access credentials and permissions

• Required documents, content, and assets

• A single point of contact

Delays caused by incomplete or late client input may impact delivery timelines and are not our responsibility.

6. Intellectual Property and Usage Rights

6.1 Core Systems, Logic, and Architecture

Unless explicitly agreed otherwise in writing:

• Code & Pixals retains ownership of all underlying system logic, architecture, reusable modules, components, templates, and frameworks.

• Clients receive a non-transferable license to use the deliverables for their internal business operations.

Clients may not:

• Sell, resell, or sublicense our systems or components

• Claim authorship of our underlying architecture or logic

• Redistribute our work publicly or privately

• Use our systems to create competing or derivative products

Exclusive ownership or resale rights require a separate written agreement and premium licensing fees.

6.2 Websites and Web Applications

Unless otherwise stated:

• Clients own their brand assets, content, and data

• Code & Pixals retains ownership of reusable components, templates, and structural logic

Full IP transfer is available only through explicit contractual agreement.

7. Client Data and Confidentiality

We treat all client data as confidential.

Clients may provide credentials, documentation, internal workflows, databases, or assets required for project delivery.

We agree to:

• Use client data only for agreed project purposes

• Keep credentials secure and confidential

• Never sell or misuse client information

• Remove or archive access after project completion unless maintenance is agreed

Clients agree not to disclose our proprietary systems, logic, or internal methodologies.

8. Payments and Billing

8.1 Pricing

Pricing is determined based on:

• Project scope and complexity

• Development time and integrations

• Revision requirements

• Ongoing support or maintenance

Pricing may change if scope changes.

8.2 Payment Structure

Unless stated otherwise:

• 50% advance payment to commence work

• 50% upon milestone or final delivery

Alternative payment structures may apply for retainers or long-term engagements.

8.3 Refund Policy

Due to the custom nature of our work:

• Payments are non-refundable once work has begun

Exceptions may be considered if:

• No work has started

• Delays are solely caused by us

• Cancellation is mutually agreed early

Refund decisions are discretionary and case-specific.

9. Delivery Timelines

All timelines are estimates and not guarantees.

Delivery may be affected by:

• Client responsiveness

• Scope changes

• Third-party platforms or APIs

• Technical or integration constraints

We are not responsible for delays caused by external platforms or client-side issues.

10. Revisions and Changes

Each project includes a defined number of revisions.

Once revision limits are exceeded:

• Additional work will be billed separately

• New features may require a new agreement

11. Maintenance and Support

Post-delivery support is not included unless explicitly agreed.

Maintenance services may include:

• Ongoing system updates

• Feature enhancements

• Bug fixes

• API or platform updates

• Hosting or infrastructure assistance

Without an active maintenance agreement, no ongoing support is guaranteed.

12. Acceptable Use Policy

Clients must not use our services for:

• Fraud, scams, or deceptive practices

• Illegal access, scraping, or hacking

• Violations of platform or API terms

• Automated spam or unsolicited messaging

• Financial misconduct or money laundering

• Harmful, abusive, or illegal activities

Violations may result in immediate termination without refund.

13. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• We do not guarantee uninterrupted or error-free systems

• We are not responsible for third-party platform failures

• Our total liability is limited to the amount paid for the service

14. Warranties and Disclaimers

All services are provided “as is”, without warranties of:

• Financial or business outcomes

• Performance beyond platform limitations

• Compatibility with all third-party tools

Software systems inherently carry risk, and clients accept this reality.

15. Termination

We may terminate services if:

• Payments are overdue

• Communication ceases

• Terms are violated

• Systems are misused or resold

Upon termination:

• Clients retain rights to completed deliverables

• Code & Pixals retains IP rights to underlying systems

16. Resale, Licensing, and Exclusivity

Clients are strictly prohibited from reselling or redistributing:

• SaaS systems

• Web applications

• Automations

• Templates or components

• Designs or logic

Exclusive or resale rights require a separate agreement and licensing fee.

17. Governing Law

These Terms are governed by applicable contract laws, with consideration for U.S., EU, UK, and California regulations where relevant.

Jurisdiction is determined in a manner that reasonably protects both parties.

18. Changes to Terms

We may update these Terms periodically.
Revisions will be published on this page with an updated “Last Updated” date.

19. Contact

For legal or contractual inquiries, contact:
support@codeandpixals.site